ESSENTIAL FUNCTIONS:
- Ensures reliability and performance of the ERP system.
- Assist in the definition, development, and documentation of business requirements on a project by project basis in collaboration with stakeholders.
- Perform data validation and quality control checks to maximize operational performance. • Provide incident response support for application issues and troubleshoot production issues. • Identify and correct application issues to maintain high availability of services.
- Develops technical solutions to business problems and advance the company’s sales efforts. • Advances and grows operations and processes using ERP.
- Performs maintenance, advancements, and upgrades to ERP.
- Recommends new features or changes to configuration / workflows based on user feedback.
- Participates in the full life-cycle implementation of the ERP system including support for ERP and associated business and manufacturing processes.
- Provides expertise in business processes such as accounting, distribution, manufacturing, service management, professional services, and workflow analysis.
- Keeps work area neat and clean according to company standards.
REQUIREMENTS
- A Bachelor’s degree in a Computer Science, Information Systems, or another relevant academic discipline preferred Professional certifications a plus.
- A minimum of three years of professional IT and IS experience.
- Experience in Epicor ERP / Kinetic or similar system.
- Proficiency in Microsoft Office products including Excel, Outlook, and Word.
- Proficiency in Microsoft SQL Server and related tools including SSRS and SSMS.
- Proficiency in Seagull Scientific Bartender labeling software.
- Proficiency with development in C# and SQL.
- Ability to read, analyze, and interpret policies, procedures, and complex documents. Ability to respond effectively to inquiries.
- Ability to communicate effectively and appropriately with all levels of management and customers both verbally and through written communications.
- Ability to use and apply advanced mathematical functions to solve problems and analyze data. Ability to develop and interpret graphs and charts.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Experience with Microsoft Power Platform including PowerBI is a plus
- Demonstrated proficiency with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus.
