Logistic Coordinator

The Logistic Coordinator is responsible for the coordination of all international and domestic

shipments and is the primary contact person between the company and Freight providers. This

individual must maintain a positive working relationship with multiple functions of the

organization and ensure continuous flow of information and paperwork throughout the

shipping process.

Essential Duties and Responsibilities

• Computer Skills, including email, customer and carrier portals, document creation,

  and shipping software

• Providing routing information and issuing shipping instructions to ensure deliveries

  arrive on time at their correct location. You will also be responsible for tracking goods

  on the route to their destination, ensuring any problems that may arise are resolved to

  avoid delays.

• Coordinates Returned Material Authorization (RMA) process with Customer Care.

• Review open customer orders, create pick worksheets on an as needed basis to

  efficiently meet the customer shipping schedule and satisfy the requested shipping

  dates.

• Expedites and traces shipments as required.

• Processes freight claims relating to damaged shipments.

• Arrange routes (according to customer preference) and contacts carriers for outbound

  freight.

• Properly processes all orders of outgoing products to ensure accurate inventory records.

  Effectively leads cross-functional root cause and corrective action to resolve customer-

  related shipping issues.

• Schedule carriers, trace shipments and special deliveries, confirming all outgoing

  shipments as well as processing all other essential paperwork.

• Works directly with freight forwarding companies to coordinate export shipments and

  files necessary customs and trade paperwork.

• Advise Customer Service and Export Departments of any problems which may involve a

  shipment problem, error, missed shipment, etc.

• Advises supervisor of problems related to department.

• File Electronic Export Information

• Performs all dock audits to assure inventory accuracy.

• Provides freight quotes.

• Responsible for accurate import and export documentation and obtaining and filing all

  export and import documents from freight forwarders.

• Create export documents for qualifying shipments.

Qualifications / Requirements

• High school diploma and two years’ international shipping experience.

• Able to effectively present information in one-on-one and small group situations to

• customers, clients, and other employees of the organization.

• Knowledge of Internet software; Order processing systems, Spreadsheet software, and

• Word Processing software.

Deep understanding of US Trade Law, including but not limited to:

• Incoterms

• Harmonized Tariff Schedule

• Export control classification numbers

• Free Trade Agreements

• Country of Origin

• Import and Export Documentation.